When a Blogger is Asked to Delete a Post

by Fadra Nally on January 5, 2012

If you’ve been keeping tabs on the goings-on in the blogging world, you might have heard a bit of a stew this week over a blog campaign initiated on behalf of Google Chrome. I don’t plan to go through the exhausting details of the campaign. Instead, I’ll give you a recap, my first-hand knowledge of the campaign, and how this particular controversy brings up some sticky issues when it comes to blogging.

Here’s what went down (to my knowledge):

  • Google contracted a company to run a social media campaign (Unruly Media)
  • Unruly Media contracted several organizations to facilitate the campaign (one of which was SITS Girls)
  • SITS Girls reached out to their community with details of the sponsored post
  • I accepted the campaign through SITS Girls and wrote the sponsored post that went live on 12/31

If you want the full details of the problems with this campaign, I recommend checking out the series of articles here and a wrap up piece here. Basically, a couple of bloggers inadvertently did some things that violated Google’s policies on paid links. It was most likely an innocent error made innocently enough by a blogger that was trying to promote Google Chrome of their own accord.

But what happened next is where things went askew…

Based on the articles that were published and the proposal that Google violated their own terms of service, all bloggers were asked to remove their sponsored posts. “Remove” meant deleted. Nothing should remain. And this is where I took issue.

I was one of approximately 400 bloggers contacted for the Google Chrome sponsored post. I was approached by SITS Girls and accepted the post for 3 reasons:

1. I love and respect the SITS Girls.

2. I use and fully endorse Google Chrome as my first choice browser.

3. I’m a big fan of King Arthur Flour (the subject of the video of the campaign in question).

I was being offered compensation to write a post based on a writing prompt and embed the video code into my post. It’s not an unusual proposition for a blogger.

I posted on December 31st and on January 3rd, when most of the hubbub surfaced, I was asked to delete my post.

I didn’t want to and I’ll tell you why.

There was another post that addressed the Google campaign issue. It came to my attention because it quoted my post and linked back to it. So, when I was asked to remove the post, I immediately thought about my link backs. By removing the posts (even at the request of the client), it looks like a lack of judgment on my part in accepting the campaign because I so quickly removed it. By deleting my post, I now felt I was calling attention to the fact that it was deleted because it will result in a broken link.

It got me thinking. Who owns the blogger’s content? And what are they required to do when it comes to requests to delete?

I went to one of the few blogging experts I know that I thought would have a educated opinion on the subject. I asked Sara from Saving for Someday. Sara knows a thing or two about blogging law so I thought I’d ask her a few questions that this campaign has raised in my mind.

I asked:

“If there is no signed contract (just an email agreement), what are the blogger’s obligations? I’m supposing that because it was my content, I could have left it up there but removed the sponsorship language. It’s not the first time a company has asked for a post to be removed. What are your thoughts on the content a blogger writes? I’m assuming that the blogger could forfeit payment if they chose to leave it up.”

Sara responded:

“As for your situation, unless there is a written agreement regarding who got to dictate the time frame on the post and whether it could come down then I don’t think the agency has any right to ask you (or anyone for that matter) to remove your content. You fulfilled your obligation – write a post with criteria XYZ.

Without a written agreement stating that it is a ‘work for hire’, they do not own the content. As for the ‘there was no contract’, an email chain has been found to be sufficient in creating a legally binding contractual agreement. A signature is not legally required for a valid contract. Helpful, sure, but not legally required.

If you’re linked in a post you can do a few things (1) delete/change to draft because deleting it could come back to haunt you and give a 404 when someone clicks (2) keep that permalink and redirect to an ‘explanation’ of what happened (3) keep the permalink and add an ‘update’ at the top/bottom to explain (4) set to private so it’s not on your blog per se but still linkable.”

I loved Sara’s opinion and I love even more that she included this in her response to me.

“DISCLOSURE: Nothing in this email is to be construed as legal advice nor does it create an attorney/client relationship. Any references to legal paradigms are for informational purposes only.”

Spoken like a true lawyer.

But when she spoke from a personal blogger perspective, she hit the nail on the head for me:

“As a blogger, I wouldn’t take it down. Not just due to the broken link issue (which can affect your own PageRank), but because we don’t erase the past because it didn’t work out. PR programs go bad all the time. It’s not your job to clean up their mess. Man-up and deal with the consequences and move on.”

So there you have some perspective on what you may or may not be required to do if you’ve spent your time and energy to write a post and you’re asked to remove it.

What did I do? I didn’t delete the post. I simply unpublished it but not before I asked if there was a statement I could reference or link to. I was told unequivocally to remove the post. In the end, I decided to do that because I have respect for the SITS Girls and didn’t want to do anything to jeopardize their relationships with future business clients.

Now, I ask you, have you ever been asked to remove a post for any reason? What did you do?

  • Mrsrotty

    I have never been in a situation like that. But, whoa. What a situation, the old ‘rock and a hard place’. I really respect how you handled the whole situation though. I don’t know how I would react, but I doubt it would be with the amount of class you did.

    • Anonymous

      As with parenting, you have to pick and choose your battles. This wasn’t one that I felt I needed to make a stand on, especially if it meant jeopardizing my relationship with the SITS Girls.

  • http://sunshinewonderland.com Megan

    Thanks for this! It’s unfortunate the bride campaign was pulled, and hopefully it was just an educational lesson nstead of a negative experience for the SITS Girls. I’ve never been asked to pull a post and have pondered why someone would take their hard work offline.

    • Anonymous

      Just to be clear, SITS Girls were simply facilitators for the campaign. I’ve written before about taking down posts but usually it’s about more personal reasons.

  • http://www.bellebeanchicagodog.com/ Liz

    I had read about the kerfluffle but not from within the mom blog community. I’m so sorry that you were put in this position to need to delete a post.

    • Anonymous

      In the end, it worked out because it gave me awfully good blog fodder, didn’t it? ;)

  • Anonymous

    I was part of this campaign too, and I also deleted my post.  I didn’t want to, because I liked it, and I stand by the content in that post.  But I respect the SITS Girls, I genuinely like them as people and as bloggers, and I didn’t want to create any more of a headache for them.  I really think that the whole thing got blown out of proportion by a few angry tech blogs.

    • Anonymous

      Exactly everything you said. Tech blogs who got a thrill out of calling Google out for violating their own terms. And throwing some bloggers under the bus at the same time. I’m with you. My respect for SITS trumped anything else.

  • http://twitter.com/Dakotapam Pam Thompson

    I’ve never been asked to take a post down. I do regularly, for the privacy of my growing children, move posts about them to private. I did have a post in which I mentioned Pottery Barn kids during a Back to School feature. It was not sponsored, I just linked to them. Months later I got an email from their PR?marketing guy asking me to alter the language on the link anchor. I obliged. No big deal. It would be tougher if they had asked me to pull it.

    • http://twitter.com/saving4someday Sara Hawkins

      WOW! Pottery Barn PR asked you to change anchor text? That’s pretty ballsy since the only reason they’d do that is to improve their SEO. Honestly, they should have paid you because that’s definitely benefiting them a great deal.

    • Anonymous

      I tend to agree with Sara. If I’m linking to a company of my own accord, it’s my business and nobody else’s. I think it was great that you were cooperative but just know you don’t have to do that if you don’t want!

  • http://www.hinessightblog.com/ Hines-Sight Blog

    Great information here especially putting the post into draft. 

    • Anonymous

      Thanks, Leigh!

  • http://twitter.com/saving4someday Sara Hawkins

    Fadra, excellent write up! When you contacted me about this I was floored. I thought it was unprofessional, and, well, pretty much told you that.

    I think it would be best if whomever is running the campaign provided the appropriate links. In this case they could have set up the HTML to include a ‘nofollow’ tag and none of this would have happened. Also, by providing very clear directions about what is to be linked, they control the SEO anchor text and get the most out of the campaign. And while they’re at it they should provide the disclosure language too so it’s consistent across the program and ensures compliance with the FTC.

    This whole thing was blown out of proportion. Unfortunately, it seems that there were some internal issue going on which may have prevented the agency from reaching out to the blogger with the problematic link and asking for it to be changed. I do understand Matt Cutt’s Webspam group’s position but I think there was truly a lack of communication, which for Google seems a bit unusual.

    Overall, you handled it like a pro and this article is an excellent example of your professionalism.

    • Anonymous

      Wow, thanks, Sara. Just getting around to all of these comments. I thought this was an odd campaign to begin with and not how I usually handle sponsored posts. I’ve worked with other companies that will usually tell you what HTML to use, where to use, and what NOT to do in the post.

      Yes, it’s blown out of proportion because people like to catch others at their own game. In the end, I’m calling no harm no foul. Google is still a behemoth.

  • http://IsaacAWardell.com/ Isaac A Wardell

    I’ve never been asked to take down a post, but I have had to ask others to take down their post because they were simply copy and pasting my content. I have no issue with someone linking to my content, writing a paragraph and then linking to my blog entry, or even quoting part of my blog entry, but completely copying my full blog content and posting it on your site (even if you do one line referencing back to me) is unacceptable. It’s hard work blogging, I spend a lot of time and would like the benefit from it. If you want to use my blog to help build your following then at least write a paragraph taking about why you agree or disagree with my blog and then link to it, don’t just copy and paste it. My thoughts anyway. 

    • http://twitter.com/saving4someday Sara Hawkins

      Isaac, the situation you describe is very different than what happened in this circumstance. It’s one thing to ask someone to remove content that is subject to copyright (or even if it’s not subject to copyright the ethical standards would suggest not wholesale cut/paste) and something totally different to be asked to remove a paid post because the company/pr agency failed to do their job and now there’s trouble.

      • http://IsaacAWardell.com/ Isaac A Wardell

        It is a different circumstance I agree. 

    • Anonymous

      I highly recommend checking out this post http://www.bloggingbasics101.com/2011/09/what-do-when-someone-steals-your-blog-post/ 

      I’m sure I’ve had posts stolen but I don’t always know. In one case, I found it on a WordPress.com blog and it was really easy to simply have it removed.

  • Twingle Mommy

    I’ve never had a company ask me to take down a post. I have had a company ask me to reword something or fix a link, which is no big deal. I have had family ask me to take down a post since they thought it was too personal. I told the to deal with it, it’s my blog and my family and you don’t get to tell me what ot write. They didn’t like that I write about my son’s CP, too bad.

    • http://twitter.com/saving4someday Sara Hawkins

      Twingle Mommy, I’ve had to ask people to make changes to sponsored posts due to regulatory issues and language that is prohibited when bloggers have chosen not to follow the clear instructions. Minor tweak would be OK. In this situation, that’s exactly what should have been done – contact the blogger and request that all links that could potentially violate Google TOS be corrected. Even better, the PR agency should have provided the exact HTML that would have prevented all of this in the first place to make sure there would be no problem – especially since this was Google! You’d think they would have clearly set out the rules to the PR company. Maybe they did. We’ll never know.

    • Anonymous

      I once wrote a post about this very same thing (http://allthingsfadra.com/2010/08/when-blogging-crosses-the-line/). Sounds like we share a lot of the same concern but my husband gave me some good food for thought.

  • http://treerootandtwig.com Stacey @ Tree, Root, and Twig

    I was not necessarily happy to take my post down, but I already told you what I did – I installed a redirect to a post I wrote responding to the hubbub. {nerdy smile} Still, having to deal with the snide “Oh, they must have something to hide!” comments after the posts were removed has been frustrating, and the calls against my integrity do bruise a little. But bottom line, I decided – *in this case* – to honor my professional relationship with SITS Girls. I do believe they had little say in the matter of removing the posts, and as they are just branching out in the arena of offering paid opportunities to bloggers, I wanted to support them and hope for their continued success with that.

    ps: a quick look at my Statcounter shows that plenty of readers have found the cached copy of my Chrome post and still read it anyway. taking the posts down certainly didn’t stop people who *really* wanted to read them.

    • http://twitter.com/saving4someday Sara Hawkins

      Stacey, great job on doing the redirect! I think SITS Girls were collateral damage in a program that wasn’t well defined. I, too, hope this one incident does not make SITS Girls gun-shy. I’m sure they were doing what the PR company asked, and facilitating the blogger outreach.

      I don’t think many people understand how important something so simple as a ‘nofollow’ tag in a link really is when it comes to paid content.

      • Anonymous

        Sara and Fadra, the ‘no follow’ for paid content would definitely be worth a future post to explain, yes?

        Great post with great info.

        • Anonymous

          How did you know I already have that on tap for next week?

    • Anonymous

      I loved your post, Stacey. While I was frustrated with the decision I had to make, I was more worried about writing THIS post. I think we’re so afraid sometimes of jeopardizing business relationships that we don’t draw attention to the things that are wrong in the blogosphere. 

  • Anonymous

    Loved your post. And your stance. And Tiffany and SITS girls. Don’t ever delete anything unless you do something wrong. And in this case, you did not. Excellent work.

    • http://twitter.com/saving4someday Sara Hawkins

      Tiffany and SITS Girls have always been top notch. I’ve worked with SITS on a prior sponsored post campaign and they provided the HTML and disclosure to all of us. It’s their standard practice. I think they were caught in the middle of this and I hope the bloggers involved don’t blame SITS. 

    • Anonymous

      Thanks! Honored you stopped by to read. The business I keep is important to me but so is the company I keep. In the end, I’m sure more harm was done to the agency that Google contracted. Somebody’s got to be the fall guy.

  • Shop with Me Mama

    I was recently asked to remove a post and told them I will not. I did however, take out the one link that was in it.

    • Anonymous

      I suppose it’s a choice and unless you have a contract that spells out your legal obligations, the worst you may have to deal with is nonpayment.

  • http://www.newyorkcitysinglemom.com/ NYCSingleMom

    This was such an interesting read because one I had not heard of the controversy but in fact all the issues you brought up. And much food for thought especially as I am doing more sponsored posts, I am sure at some point I will have to deal with this issue.

    • Anonymous

      Most of the time, if there are issues, it’s that a company wants specific language changed. In one instance, I did a post for Sani-Brand and referred to them as Sani-Brands. I absolutely corrected the error when it was pointed out. I’m fine with making changes but it’s frustrating when my work is asked to vanish.

  • http://www.facebook.com/SafeLibraries Dan Kleinman

    I was asked to remove a blog post as a condition for being allowed to continue to edit on Wikipedia.  I did not delete the post and I have not been allowed back on Wikipedia for over a year now.  You see, I wrote a post about the American Library Association [ALA] using Wikipedia anonymously for political and pecuniary reasons.  The ALA did not like that.  It wanted that post removed.  It got the ball rolling that ended in the termination of my editing rights after about 4 years of solid editing.  It turns out that was a bad move for the ALA as it only gave me more time to write more about it.

    Here is the blog post I would not remove: “ALA Pushes Net Neutrality on Wikipedia; Political and Pecuniary Interests Promoted Anonymously by ALA Office for Intellectual Freedom May Violate Ethical and Tax Codes” http://safelibraries.blogspot.com/2010/12/ala-pushes-net-neutrality-on-wikipedia.html

    I detail not only the full story, but the material the ALA succeeded in censoring on Wikipedia.

    I was asked to remove another blog post about a guy who did something wrong.  He said he had reformed, so I removed it.  Now I see he has not reformed, but I have not restored it.

  • Ginger

    Hate Google, always have & always will. They blackballed me and ruined my income and traffic for something they accused me of but refused to prove. They confiscated all the funds in my Adsense account and closed my Blogger.com blog, colosed my GAN account! Lost my mind after banging my head on the wall for a year to build traffic/income.

    BTW, GOOGLE OWNS YOUR CONTENT on Blogger.com. WordPress + self-hosting is the ONLY way to go.

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